Artificial Plants FAQs

If you have not received a confirmation email within 24 hours of placing your artificial flowers or fake plants order, please check your spam or junk folder. If you still cannot find the confirmation email, please contact us and we will be happy to assist you.

Our order processing times are typically 24-48 hours, so if you need to cancel or change your order, please contact our customer service team as soon as possible at cs@silkfloras.com. However, please note that once an order has been processed, it cannot be canceled or changed.

Sales tax is applied to orders shipped to locations where we are required by law to collect sales tax. The amount of sales tax charged varies depending on your location and the products being purchased.

Once your order has been shipped, we will send you a tracking number via email. You can track your order using the tracking number provided or your email and order number. We will also send you updated shipping information by email once your order is in transit or has been delivered.

At Silkfloras.com, we strive to provide high-quality silk flowers and fake plants. If your order arrives damaged or defective, please contact us within 48 hours of receiving your order at cs@silkfloras.com for a replacement or refund. Please do not dispose of the florals until we have had a chance to assist you.

We accept major credit cards such as Visa, Mastercard, and American Express. And also accept payment through services like Shopify payment, Shop Pay, PayPal. Amazon pay.

We typically process orders within 1-2 business days. Delivery times vary depending on your location and shipping method, but most orders are delivered within 2-6 business days for Continental US .

We offer a hassle-free 30-day return policy. The artificial flowers or fake plants must be in its original condition and packaging. Please contact us at cs@silkfloras.com to initiate the return process.Refer to our hassle-free 30-day return policy for more information.

Unfortunately, we cannot accept returns for products that are beyond the designated 30-day return period stated in our return policy.

No, we require that you obtain an RMA (Return Merchandise Authorization) number before returning any product to us. This allows us to track your return and ensure that it is processed promptly and accurately. Please refer to our return policy for more information on how to obtain an RMA number.

Once we receive and process your return, it typically takes up to 5 business days for us to issue a refund to your original form of payment. However, please note that it may take an additional 5-10 business days for the refund to appear on your account, depending on your bank or credit card company's processing time. We will send you an email confirmation once the refund has been processed.

Silk flowers are artificial flowers that are made from silk or other synthetic materials. They are designed to replicate the look and feel of real flowers and are commonly used in various settings such as weddings, events, arrangement, home decor, and even in the fashion industry.

To clean silk flowers effectively, follow these steps: dust the flowers using a soft-bristled brush, prepare a cleaning solution of mild detergent and water, soak the faux flowers in the solution or gently rub each petal with a soft cloth soaked in the solution, rinse the fake blooms with clean water, and finally, pat dry the flowers. Avoid using a feather duster and ensure thorough rinsing to prevent leaving soap residue on the flowers. For more details please follow our guide.

Artificial flowers are a great alternative to fresh flowers for various reasons. They last longer and are more durable. Silk flowers are cost-effective, can be purchased in bulk, and can be reused for multiple occasions. With a wider range of colors and styles, silk flowers can be customized to match any design. The faux floras are also a great option for people suffering from allergies.

While some people may consider fake plants tacky, high-quality faux plants that look real can actually be very stylish and realistic. Large fake plants can be used as statement pieces in a room, while smaller decorative fake plants can be mixed in with real plants to add more greenery without the maintenance. To make artificial plants look more realistic, it's important to choose plants with high-quality materials and attention to detail, such as natural-looking textures, varied colors, and realistic stems and leaves. Placing fake plants in real dirt or using natural materials like moss or rocks can also help them blend in with their surroundings.

• To make fake plants look more realistic, consider these tips:
• Use a mix of real and fake plants to create a natural blend.
• Choose high-quality fake plants that have a realistic texture and coloring.
• Dust the plants regularly to keep them looking clean and natural.
• Use natural elements like rocks or moss to create a more realistic display.
• Vary the heights and types of plants to create a more organic look.

 By following these tips, you can create a stunning display that looks like it was grown in a real garden.

Cleaning fake plants is easy with these simple steps. Start by removing any loose dust or debris from the faux leaves and stems using a soft-bristled brush or a can of compressed air. Next, fill a bowl or sink with warm water and a gentle cleaning solution, such as dish soap or white vinegar. Dip a soft cloth or sponge into the solution and gently wipe down the faux leaves and stems, taking care not to damage any delicate branches. Rinse the plant thoroughly with clean water and allow it to air dry completely before displaying it again. Regular cleaning will help keep your artificial plants, whether they are silk, plastic or any other material, looking fresh and vibrant for years to come.

Yes, most artificial flowers are made of high-quality materials to ensure they look realistic and last a long time. Check the product specific information about the materials used.

To clean artificial flowers and fake plants, you can use a soft-bristled brush or a damp cloth. Avoid using harsh chemicals or abrasive materials that may damage the foliage. For more detailed instructions and tips, please refer to our guide on how to clean artificial flowers.

Yes, we occasionally offer discounts and promotions on our artificial flowers. Be sure to sign up for our newsletter or follow us on social media to stay updated on any current deals or promotions. Additionally, we may offer special discounts for bulk or artificial flowers wholesale orders, so please contact us directly for more information.

Silk plant cleaner is safe to use on most types of silk plants, including silk flowers, trees, and other decorative items. However, it is always a good idea to test the cleaner on a small, inconspicuous area of the plant before using it on the entire plant.

Some artificial flowers and fake plants are specifically designed for outdoor use and can withstand the elements. However, not all artificial foliage is suitable for outdoor use, so it's important to check the product specifications before placing them outside.